← Back to The Club Doing Life Today — The Club Circle Host Playbook

Circle Host Playbook

You hold the space. You set the pace. You make it safe.

Internal — Approved Volunteers Only
"A circle isn't a meeting — it's a room where people feel safe enough to be honest." — Bryce Perry

What's Inside

  1. Your Role at a Glance
  2. First Steps After Approval
  3. Clubs vs. Circles — The Key Difference
  4. Managing Join Requests
  5. Running Your Zoom Meetings
  6. Facilitation Techniques
  7. Between Meetings
  8. Handling Hard Moments
  9. Keeping Your Circle Healthy
  10. Your Circle Hosts Circle
  11. Common Questions

01 Your Role at a Glance

As a Circle Host, you facilitate a small, intimate peer support group. Circles are the most personal space in The Club — where people share openly, build trust, and develop real friendships.

What You AreWhat You're Not
A facilitator who holds the spaceA therapist or counselor
The gatekeeper — you curate who joinsRequired to accept every request
A consistent, reliable presenceThe person who talks the most in meetings
Someone who models vulnerabilityExpected to solve everyone's problems
Time commitment: Most Circle Hosts spend 1–2 hours per meeting (including prep) plus 15–30 minutes per week on between-meeting engagement. Circles typically meet bi-weekly or monthly over Zoom.

02 First Steps After Approval

When your Circle Host application is approved:

  1. You get the Circle Host role — visible on your profile with a Circle Host badge.
  2. You're added to the Circle Hosts Circle — a private, hidden circle for all hosts and admins.
  3. You'll be assigned or help create a circle — an admin will work with you to either assign you to an existing circle or create a new one around your focus area.
  4. You'll get an email confirmation with next steps.

Your first week checklist

03 Clubs vs. Circles — The Key Difference

Understanding this difference is essential to hosting well:

ClubsCircles (Your World)
JoiningOpen — anyone taps "Join"By request — you review and approve
SizeLarge (20–100+)Intentionally small (5–20)
ToneOpen discussion, activity-basedDeeper support, peer connection
MeetingsOptional, ad hocRegular Zoom (bi-weekly or monthly)
MembershipCome-and-goSame people, building trust over time
ExamplesExercise Club, Recipe ClubNewly Diagnosed, Care Partners, Young Onset
Why this matters: A circle works because it's small and safe. The regular meetings with the same people create a depth of trust that open clubs can't replicate. Protect that.

04 Managing Join Requests

One of your most important jobs is curating who joins your circle. You're not rejecting people — you're protecting the space for everyone already in it.

How join requests work

  1. A member sees your circle in Discover Circles
  2. They tap "Request to Join"
  3. They write a short message about why they want to join
  4. You see the request in your circle's dashboard
  5. You approve or decline with an optional note

How to review requests

  1. Open your circle
  2. Look for the Pending Join Requests section at the top
  3. Read each person's name, profile, and message
  4. Tap Approve or Decline

What to look for

Good signsWorth a conversation first
Their message shows genuine interest in the circle's focusVery short or generic message ("I want to join")
Their profile suggests the circle is a good fit (e.g., care partner joining Care Partners Circle)They seem like they might need one-on-one support more than a group (suggest Journey Guide)
They express vulnerability or a desire to connectThe circle is at capacity — better to start a waitlist
If you decline: Always be kind. A good response: "Thank you for your interest! Our circle is focused on [topic] and at capacity right now. I'd recommend checking out [alternative club/circle] — it might be a great fit. You're always welcome to request again in the future."

05 Running Your Zoom Meetings

Zoom meetings are where the real magic happens. The good news: the app handles the tech for you.

How Zoom works in your circle

Every circle has a built-in Upcoming Meeting card right on the circle page. When it's time to meet, members just tap the blue "Join Zoom" button — no links to hunt for, no copy-pasting. The app takes care of it.

Setting up your meetings

  1. Open your circle → go to the Events tab
  2. Tap Create Event
  3. Title: Something warm, like "Care Partners Circle — Bi-Weekly Check-In"
  4. Description: Brief agenda or "Open sharing — bring whatever's on your mind"
  5. Date/time: Your regular slot
  6. Set as recurring (bi-weekly or monthly)
  7. The Zoom meeting is created automatically — the Join Zoom button appears on your circle page
  8. Members see the event in the circle + on the main calendar and can RSVP
No Zoom link needed: You don't need to create a separate Zoom meeting or paste any links. The app generates everything. Members tap one button and they're in.

Meeting flow template (60 minutes)

0:00 – 0:05 — Opening

Welcome everyone. Quick ground rules reminder: "What's shared here stays here. No advice unless asked. Everyone gets space to speak. It's okay to pass."

0:05 – 0:15 — Check-In Round

Go around the group with a simple prompt: "In one or two sentences, how are you today — really?" Everyone speaks, you listen. No responses or fixes yet.

0:15 – 0:45 — Open Sharing

This is the heart of the meeting. You can have a theme ("medication challenges," "the emotional side," "wins this month") or keep it open. Your job: facilitate, not dominate. Ask follow-ups, connect threads ("Sarah, what you said about X reminds me of what Tom shared…").

0:45 – 0:55 — Closing Round

"What's one thing you're taking away from today?" or "One word to describe how you feel right now." Quick, warm, everyone speaks.

0:55 – 1:00 — Wrap-Up

Confirm the next meeting date. Thank everyone. Remind them the circle discussion board is there between meetings. End warmly.

06 Facilitation Techniques

You don't need to be a trained facilitator. These simple techniques will carry you a long way:

1. Hold space, don't fill it

Silence is okay. When someone finishes sharing, wait a beat. Let the room breathe. Don't rush to the next person or offer a fix.

2. Reflect, don't redirect

When someone shares something deep, reflect it back: "It sounds like that was really hard. Thank you for trusting us with that." Don't jump to advice.

3. Balance airtime

If someone's taking up a lot of space, gently redirect: "I appreciate you sharing, [Name]. I want to make sure we hear from everyone. [Other Name], I noticed you nodded — did you want to add anything?"

4. Connect the dots

One of the most powerful things a host can do: "Interesting — what you just said about medication anxiety is similar to what [Name] shared earlier about morning dread. You two might have a lot in common."

5. Normalize everything

Whenever someone shares something vulnerable: "You're not alone in that. A lot of people in this room feel the same way." This is why circles exist.

6. Check in with quiet members

Every meeting, gently invite anyone who hasn't spoken: "[Name], we'd love to hear from you if you feel like sharing." Always add: "No pressure at all."

The facilitator's secret: The best meetings are the ones where you talk the least. Your job is to create conditions for others to connect — not to lead a lecture.

07 Between Meetings

The circle doesn't end when Zoom closes. Keeping a light presence between meetings deepens the bond.

Weekly rhythm

Use the circle's tabs

08 Handling Hard Moments

Circles go deep. Here's how to navigate the tough stuff.

SituationWhat to Do
Someone criesLet them. Say: "Take your time. We're here." Don't rush to fix or move on. Tears are okay in circles.
Someone shares a crisisAcknowledge first: "I hear you. That sounds really hard." After the meeting, DM them with SOS resources and the 988 Lifeline. Flag to admins if needed.
Someone gives unsolicited medical advice"I appreciate you trying to help. Let's remember to check with our doctors on specifics. What works for one person might not work for another."
Conflict between membersIn the moment: "Let's pause. We don't need to agree — let's just hear each other." After: DM each person separately. If it continues, consult the Circle Hosts Circle.
One person dominates"Thank you for sharing, [Name]. I want to make sure we get to everyone today." Then call on someone else by name.
Nobody's talkingShare something personal yourself to model vulnerability. Or try: "Okay, I'll start. Here's what's been on my mind this week…"
Someone stops showing upDM them: "Hey, noticed you haven't been around — just checking in. No pressure, just want you to know you're missed."
Important: You do NOT need to handle a crisis alone. If someone is in danger, point them to emergency resources immediately and flag it for the team. Your job is to care, not to save.

09 Keeping Your Circle Healthy

Ideal circle size

5–15 members is the sweet spot. Enough for diverse perspectives, small enough for everyone to be heard. If yours grows past 15–20, consider splitting into two circles or closing intake for a while.

Setting norms early

In your first meeting (and in a pinned post), establish norms:

Taking a break

Circles can pause. If you need a break for holidays, health, or personal reasons:

  1. Post in your circle: "We'll be pausing meetings for [timeframe]. The discussion board is still open!"
  2. Let the Circle Hosts Circle know
  3. If you have a co-host, they can cover
  4. Resume when you're ready — no guilt

Closing a circle

If the circle has run its course (some do — and that's healthy):

  1. Have a final "closing" meeting — celebrate what the group meant
  2. Leave the group available as a discussion space even if meetings stop
  3. Let admins and the Circle Hosts Circle know
  4. Help members find other circles if they want to continue

10 Your Circle Hosts Circle

The Circle Hosts Circle is your home base. It's a private, hidden circle only for approved Circle Hosts and admins.

What's in there

How to find it

Community → My Circles → Circle Hosts Circle

Use this circle! Hosting can feel lonely. Every question you have, another host has had. Share openly — that's what this space is for.

11 Common Questions

How often should my circle meet?

Bi-weekly or monthly works best for most circles. Weekly can lead to burnout for both hosts and members. Monthly still builds connection if you're active between meetings.

What if someone I declined gets upset?

Be kind and specific: "It's not about you — it's about making sure the circle stays small and focused so everyone gets the attention they deserve." Suggest an alternative club or circle. If they persist, loop in an admin.

Can I have a co-host?

Yes, and it's encouraged! Co-hosting takes the pressure off and ensures continuity if one of you is unavailable. Have interested members apply through Community → Get Involved, and an admin can add them to your circle as co-host.

What if I need to miss a meeting?

Post in the circle ahead of time. If you have a co-host, they can run it. If not, it's okay to skip one. Just communicate clearly and confirm the next meeting date.

What platform do we use for video?

Zoom — and it's built right into the app. When you create a meeting event, the app generates the Zoom session automatically. Members just tap the blue Join Zoom button on your circle page. No links to share or manage.

How do I handle a member who shouldn't be in the circle anymore?

DM them privately first. Be honest but kind: "I've noticed [specific behavior]. This circle needs to feel safe for everyone. Can we talk about how to make it work?" If the issue continues, consult the Circle Hosts Circle and involve an admin if needed.

Can I also be a Club Host or Welcome Guide?

Yes! You can hold multiple roles. Apply through Community → Get Involved.

Every time you hold space for someone, you remind them they're not doing this alone.
That's what a circle is for. That's what you're for.

Do Life Today. 🤙